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Post adoption support

Support for adopters and carers

The Suffolk Adoption Agency has a team of specialist social work practitioners dedicated to post adoption and special guardianship order support.

We understand adoption can be challenging for you and your adopted child.

We understand that you might have questions about:

  • counselling, financial help, support groups and advice
  • assessment of adoption support needs
  • therapeutic services
  • supporting your child to contact their birth family
  • training and workshops
  • intermediary service
  • access to a child's records
  • support for children who have experienced loss and trauma

You might like to read our Adoption and Permanence Support Statement of Purpose 2017-2018 (PDF, 539KB). This is a complete guide to all the services we provide and how we provide them to help all those affected by adoption to know what to expect of the service. The guide also provides information about Special Guardianship and Child Arrangement Order support services.


You may find it useful to read some of our adoption guides:

You can also visit CPD Online for details of training opportunities with us. 

Additionally, a life story book is provided for your adopted child with information about adoption, and why they've been adopted.

Support groups

Adopters and carers are also encouraged to join a local support group, to help build a network of support with other adoptive parents and carers.

There are a number of groups in Suffolk.

For more information about your local support group:


"Our adoption social worker was amazing. She answered all my questions promptly. At no time was I disappointed, with this our second adoption.

"Our child's social worker was equally organised, well prepared and knowledgeable as our own social worker."

- Claire, adoptive parent

Support for birth relatives of adopted children

Contact for the adopted child with their birth relatives helps them understand more about their family background.

There are 2 types of contact: 

  • direct contact (in person) 

  • indirect contact (e.g. by letter); referred to as 'letterbox

We provide support to birth relatives, such as parents, grandparents, brothers and sisters of an adopted child. 

Birth relatives can ask for: 

  • support with contact arrangements 

  • adoption support needs assessment 

  • intermediary services 

  • access to counselling 

  • direct contact (in person) 

  • indirect contact (e.g. by letter); referred to as 'letterbox'

How contact is arranged  

Arrangements for an adopted child to see their birth relatives should be agreed in writing before the child is adopted, including: 

  • how often contact is made 

  • if it is direct or indirect contact 

Access to Counselling

Suffolk County Council commissions Coram Cambridgeshire Adoption to deliver specialist adoption support services to those people in Suffolk affected by the adoption process. Counselling and support is available for birth relatives from their trained and experienced staff to help you cope with feelings of loss, anger, guilt, depression and confusion that you may have.


For more information, read about the support Coram Cambridgeshire Adoption offer and contact their adoption support team on 01223 275335 or suffolkenquiries@coramcambridgeshireadoption.org.uk.


Will my child be able to find me after adoption?

From the age of 18 your child can ask for a copy of their original birth certificate, which will show:

  • their original name
  • the name of their birth mother
  • (possibly) the name of their birth father
  • their address when their birth was registered

The Adoption Contact Register can also help an adopted child get in touch with you.

Alternatively, adopted children can call 01473 265700 for advice about contacting their birth relatives.

For more information download our leaflet for birth relatives (PDF, 479KB) or our leaflet for adopters (PDF, 479KB).

Adoption Support Services Adviser (ASSA)

Specialist support and services for adoptive parents and carers are provided by Adoption Support Services Adviser in Suffolk.

They can provide you with:

  • details of specialist services and how to access them (e.g. Child and Adolescent Mental Health Services, which includes services for adopted children)
  • advice for other local authorities about adoption support services, assessments of need for support, availability of local services and how to work between other adoption agencies
  • support for families using another local authority (e.g. moving to another local authority and needing a similar level of support or care)

Contact us to speak to an ASSA


Alternatively, you can email robina.khan@suffolk.gov.uk or write to:

Robina Khan
Head of Suffolk Fostering and Adoption Service
Endeavour House
8 Russell Road

Finding birth records for adopted adults

We provide support for adopted adults in Suffolk looking for their birth records and information about their birth family.

We can help you if:

  • you're over 18 years of age
  • you live in Suffolk
  • we have your adoption records
Call 01473 265700 to ask about your birth records or birth family.


For more information you can read our guide for supporting adopted adults (PDF, 258 KB).

Adoption from care

Our adoption passport includes services and support for someone who adopts a child from care who has ongoing needs.

You and your adopted child can get advice about services and have an assessment of their adoption support needs.

We don't have to provide support following the outcome of the assessment. Instead access to services depends on your circumstances, but you can ask for an assessment of any time after the adoption placement.

People who adopt have access to:

  • a copy of your child's permanence report
  • a summary of your child's health from Suffolk Adoption's medical adviser
  • a "life story" book of your child's early life
  • to request an assessment of your child's special educational needs 
Read the guide to adoption passport from First4Adoption or call 01473 265700 for more information.


You may be entitled to:

Adoption Support Fund

The Adoption Support Fund was created by the government to provide extra services and support for adoption.

It will pay for therapeutic services, such as cognitive therapy, play, and music therapy.

Comments and complaints

If you're unhappy with the service we've provided, you can make a complaint.

If you're unsatisfied with the outcome of your complaint, you can refer it to the Local Government Ombudsman.

Get in touch

If you have any queries about adoption, or are interested in starting your journey as an adoptive parent, please do not hesitate to get in touch with us.

Contact us


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